Legal
Privacy Policy
Last Updated: June 2026
True Life Documentaries ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Contact information: name, email address, phone number
- Billing information: address, payment details (processed securely through Stripe — we do not store full card numbers)
- Project materials: photos, documents, audio notes, and other files you upload to your Production Account vault
- Usage information: general site interaction data to help us improve our services
How We Use Your Information
- To process payments and manage your Production Account
- To communicate with you about your project, account, and milestones
- To deliver perks such as masterclasses and prep lessons
- To improve our website and services
How We Protect Your Information
We use industry-standard measures to protect your personal information and uploaded materials. Payment processing is handled securely through Stripe; we do not store your full payment card details on our servers.
Sharing of Information
We do not sell your personal information to third parties. We may share information with trusted service providers (such as payment processors or hosting providers) solely to operate our services, and only to the extent necessary for them to perform those functions.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us. Note that some information (such as billing records) may need to be retained for legal or accounting purposes even after a deletion request.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above will reflect the most recent revision.
Contact
Questions about this Privacy Policy can be directed to us through our Contact page.